Hi Guys, I have been having a few "GoToMeeting" video calls with clients recently and if I was going to comment about anything it would be how we manage files. There is a wide variety of ways people set up and work with their files, and sometimes they lead to confusion and frustration. Here's the first of a couple of posts that will help. ;) Place your files somewhere safe. Your desktop may not be the best place to save files, because you may have a tidy up and delete something that you may want to retain, at least until you get your album back. On the flip side you don't want to bury them deep To View More >>

Remember the very first time you sent a letter? (Or for those who have never posted a letter - sent an email?) There were doubts - would it get there? Would strangers look at it in transit? Did I have enough postage? Did I have the right address? Do I trust the postie to take great care of my efforts? The same goes with sending orders to Queensberry through Photojunction for the first time. We need assurances that I know, as a very regular user, become less relevant with experience. Photojunction has many 'safety' features to prevent people from mucking up their orders. These safety features exist To View More >>

I'm a bit obsessed with clearing my problem reporter. When I do, I know I did my best to make the album perfect production-wise. When we did the Problem Reporter Webinar, Ian had a list of the different errors that could come up. I like to think of it as a cheat sheet for questions Photojunction users might have for me. The most common one I hear is missing HR files. If you are receiving this message, it means that Photojunction doesn't know where your High Res images are. They may have been moved or the path could have been renamed. In the Event Window, click the More button, select "Relink High To View More >>

We just had a webinar covering the Problem Reporter. Hopefully it helped clarify some questions you all had.I'm going to talk about problems that can occur after this step. There are two ways to export your printable files from Photojunction. You can do it through Photojunction Direct (if you just need JPGs) or you can use Photoshop (required if you need layered PSDs). If you choose to use Photoshop, the process is no longer completely controlled by Photojunction and this means that, unfortunately, we can't control everything that happens. Last year Danny posted some tips to avoid these problems To View More >>

A quick post because that's all it needs... If you're not selling your templates in the Photojunction store, you're leaving money on the table. And easy money at that. Since we launched the store last year, we've been paying out monthly to plenty of users who are skimming an extra level of income off work they've already done. Photojunction makes it 'one-click' easy to start selling your wares in the store, so what's stopping you? Here's a post about how it works and a series of store tips. Go wipe that table clean. Cheers, Nigel To View More >>